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Ø
Routing
Services, (Cisco, Bay Networks, Juniper) (top)
§
Installation
and configuration
§
WAN,
(Wide Area Network) management and monitoring
§
LAN,
(Local Area Network) management and monitoring
§
Critical
system updates and re-configurations
§ Security monitoring
Ø
DHCP,
(Dynamic Host Configuration Protocal) allowing computers on a property’s
network to automatically obtain their network configuration without having the
tenant to do it manually (top)
§
NOMADIX
§
WINDOWS
NT, WIN2K Advanced Server
§
Security
monitoring
§
Host
caching services
§
Internal
routing of additional TCP/IP protocols at the tenants request
§
Addition
of static routing at tenants request
§
VPN
services
§
System
updates
§
Firmware
updates
§
Troubleshooting
§
General
system management
Ø
NOC,
(Network Office Center) setup (top)
§
Installation
and configuration
§
QOS
monitoring
§
The
activation and de-activation of port assignments to tenants
§
MUX,
(Multiplexing) management
§
System
management
§
Firmware
upgrades
§
Security
management
Ø
Email
Services (top)
§
Email
services to tenants
§
New
account setup
§
Password
changes
§
Customer
services, (troubleshooting, etc…)
§
Email
management to tenants, including phone and tenants computer services
